Terms of service

Shopping with LAFUNNYBONE

These terms explain the use of lafunnybone.com and purchases made through our online store. In these terms, “we”, “us” and “our” refer to LAFUNNYBONE. Please read them together with our Shipping Policy, Returns & Refunds Policy and Privacy Policy.

Product information

Please review the description, materials, dimensions, price and selected options before ordering. Gold-coloured pieces have a 925 sterling silver base with an 18K gold-plated finish; silver-coloured pieces are 925 sterling silver. Please refer to each product page for its specific details.

Pearls naturally vary in shape, surface characteristics and lustre. Reasonable variations consistent with the product description are part of their character. Lighting and screen settings may also affect how colours appear. These explanations do not limit your rights if goods are faulty or materially different from their description.

Coordinating designs may be styled or described as a set. Unless the selected product listing expressly states that multiple pieces are included, each item is sold separately. Please check the contents of the selected listing before purchase.

Orders & payment

Please provide accurate contact, billing and delivery information and review your order before completing checkout. The selected items, currency, applicable discounts, shipping charges and order total are shown during checkout. Payment methods available for your order are displayed at checkout.

If you notice an error or need assistance after placing an order, email us promptly with your order number. Any request to change or cancel an order will be reviewed in light of its processing status and your applicable statutory rights.

Delivery

Orders are dispatched from Shanghai. Please allow 3–7 business days after successful payment for preparation and dispatch. Transit time is additional and varies by destination, carrier and customs processing. See our Shipping Policy for fees, supported destinations and delivery assistance.

Returns, refunds & faulty goods

Our Returns & Refunds Policy explains applicable withdrawal rights, return procedures, item condition assessment and remedies for faulty or incorrect goods. Please contact us for return instructions and the relevant return address.

Nothing in these terms removes or limits mandatory consumer rights, including applicable rights concerning goods that are faulty, damaged or not as described.

Using our website

Please use our website lawfully and do not interfere with its security or operation, submit fraudulent orders or misuse another person’s details. Our brand materials, photographs and original website content may not be used commercially without permission, except where permitted by law.

Privacy

Our Privacy Policy explains how personal information is collected and used when you visit our website or place an order.

Changes to these terms

We may update these terms for future use of the website and future orders. Changes do not retrospectively remove rights relating to orders already placed.

Contact

For product enquiries, order assistance or questions about these terms, contact LAFUNNYBONE at lafunnybones@gmail.com or through our Contact Us page.